Privacy Policy
PRIVACY POLICY
Your information is handled with care
Information is used only as needed to answer inquiries, arrange appointments, operate this website, and protect guest and therapist safety.
Information we may receive
- Name, email address, and optional phone number
- Preferred appointment date, time, and course
- Messages and consent records connected to a booking
- Technical information such as cookies and access logs
How information is used
- To answer questions and check availability
- To arrange, confirm, change, or cancel appointments
- To provide payment or location guidance
- To maintain safety, improve the website, and meet legal obligations
Sharing with third parties
Personal information is not sold. It may be processed by services required for communications, hosting, security, analytics, payments, or other essential business functions. It may also be disclosed when required by law or necessary to protect safety and legal rights.
External services
This website may link to WhatsApp, Stripe, Instagram, X, Bluesky, and other external services. Those services handle information under their own privacy policies. This website may also use cookies, analytics, and security technologies.
Storage and security
Reasonable steps are taken to prevent unauthorized access, loss, misuse, or disclosure. Information is kept only as long as needed for its purpose, safety, recordkeeping, or legal obligations. Form submissions may be stored in the protected WordPress administration area and sent by email to the site administrator.
Access, correction, or deletion requests
Contact Kohaku through WhatsApp, Official LINE, or the English contact page. Requests may be subject to identity verification and applicable legal requirements.
Policy updates
This policy may be updated when services, website functions, or legal requirements change. The current version will be displayed on this page.
Last reviewed: August 2026 · Before sending a request, also review the Respect & Rules.